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AnonymSep 25, 2013

What is ITIL?

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    Sep 25, 2013

    The term ITIL stands for "Information Technology Infrastructure Library", it is a collection of best practices for IT Service Management with the focus on the needs of business. It was first published in 1980, by the OGC (Office of Government Commerce) of United kingdom. To know more about it read :- http://en.wikipedia.org/wiki/Information_Technology_Infrastructure_Library

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