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Jun 12, 2014

What is Mystery shopping?

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    Jun 12, 2014

    Mystery shopping is a tool utilized by market research firms to measure quality of retail service or gather specific info regarding products and services. Mystery shoppers move as traditional customers perform specific tasks-such as buying a product, asking queries, registering complaints or behaving in a way - and so provide detailed reports or feedback regarding their experiences.

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    Jun 18, 2014

    thx

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