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May 31, 2014

What is technical support?

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    May 31, 2014

    There are two levels of technical support Level 1 and Level 2.

    Level 1 : - In this level we help the customers by supporting them with the services like chat, Emails to give them guidelines.

    Level 2 : - In this level we solve the problems, diagnose it and give the solutions to the customers.

    It is the backbone of all the industries.

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