Why has the status of my goods not been updated?



According to your saying, this must be your first import from China. My friend, Alex, she suffered from same thing. In that time, she asked a agent for help. There was no update on the status of her goods about 8 days after they were shipped from China. She was anxious because she was afraid of her goods lost. However, they comforted her and told her a regulation. After the goods is shipped, the freight forward company will provide a UPS or FEDEXD tracking member to check the status of the goods. Generally, the normal airborne goods will be updated within 8-10 days. If the goods arrives in the local customs, the state will be updated online after the customs clearance is completed and delivered to the local UPS for delivery. It could not be updated in real time.